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9 important communication metrics to track in 2021

06/04/2021   •   Profession news
9 important communication metrics to track in 2021
To become a truly data-driven company, you need to collect information from all aspects of the business. Communication tends to be a friction point for many organizations, particularly internal communication. Whether it’s cross-functional teams, collaborating on work or keeping employees up-to-date about the state of the company, it’s challenging to measure success. 

Some of the essential communication metrics to track in 2021 are: employee feedback, internal reach, channel adoption, mobile usage, employee demographics… 

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