An exclusive interview with Ian Golding, the world’s leading expert CX expert
10/23/2023 • Customer news
Ian Golding is a leading Customer Experience (CX) expert, author, and regular conference speaker. With more than 20 years of experience, he works as a consultant with companies around the world, helping organizations improve their interactions with customers. In anticipations of the FIRESTARTER 23 regional conference, dedicated to Customer Experience (CX) i Employee Experience strategies, where he will be a speaker on October 31, Ian spoke with the mondo.rs portal. The conference will be held on October 31 and November 1 at the Yugoslav Cinematheque in Belgrade, and you can read the full interview here.