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Avaya solutions and predictive analytics provide an enhanced experience for both customers and employees

07/15/2021   •   Customer news
Avaya solutions and predictive analytics provide an enhanced experience for both customers and employees
Avaya, a world leader in solutions that support and simplify communications and collaboration, uses data analytics to improve processes in contact centers, making the user experience seamless and enjoyable. 

The latest contact center solutions presented by Avaya are key to realizing the full potential of predictive analytics. Avaya provides key information to predictive analytics systems that include customer behavior information. 

For more information, visit the link.