MasterIndex Serbia: Almost 60% of users think that contactless card payment is faster and easier
A traditional study on the habits and
expectations of active card users, Masterindex Serbia, showed that contactless
payments with payment cards and mobile phones are a reality for 81% of
citizens. The Masterindex survey also showed that customers most often use fast
and secure contactless and mobile payments in supermarkets (80%), gas stations
(40%), pharmacies and private healthcare facilities (39%), and there are also
small neighborhood stores (37 %) and clothing and footwear stores (32%).
As the main advantage of contactless
payments, MasterIndex respondents point out that they are faster and simpler
than other payment methods (58%), and pointed out several aspects of their
security - starting with the fact that the card / phone remains in the user's hand
at all times (51%). ), through security technologies that have been applied
(27%) to the fact that contactless payments reduce health risks (27%).