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MasterIndex Serbia: Almost 60% of users think that contactless card payment is faster and easier

10/26/2021   •   Customer news
MasterIndex Serbia: Almost 60% of users think that contactless card payment is faster and easier

A traditional study on the habits and expectations of active card users, Masterindex Serbia, showed that contactless payments with payment cards and mobile phones are a reality for 81% of citizens. The Masterindex survey also showed that customers most often use fast and secure contactless and mobile payments in supermarkets (80%), gas stations (40%), pharmacies and private healthcare facilities (39%), and there are also small neighborhood stores (37 %) and clothing and footwear stores (32%).

As the main advantage of contactless payments, MasterIndex respondents point out that they are faster and simpler than other payment methods (58%), and pointed out several aspects of their security - starting with the fact that the card / phone remains in the user's hand at all times (51%). ), through security technologies that have been applied (27%) to the fact that contactless payments reduce health risks (27%).

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