MasterIndex: The number of online payment users is continuously growing in Serbia
02/17/2022 • Customer news
MasterIndex, a traditional survey of Mastercard on financial habits and needs of active card users in Serbia, confirmed that online payments have become an integral part of the financial culture of our citizens and that this type of payment has a continuous growth trend.
MasterIndex data showed that as many as 83% of respondents use online payments, an increase of 22% compared to the year before the pandemic. The study also showed that the first choice of users are still domestic online stores (54%), and that confidence in the security of online shopping has increased compared to the previous year and amounts to 55%. Of the 83% of respondents who use online payments regularly, 13% pay online at least once a week, while 41% use online payments on a monthly basis, and 46% of them once or several times a year.
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