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Price, quality, and brand trust: A new survey reveals the “holy trinity” for smartphone buyers this Black Friday

11/25/2025   •   Customer news
Price, quality, and brand trust: A new survey reveals the “holy trinity” for smartphone buyers this Black Friday
A global consumer study reveals that although discounts are crucial, device performance and brand reputation are key factors for consumers when purchasing electronics this holiday season. 

As consumers prepare for the biggest shopping event of the year, the research highlights clear and thoughtful priorities among those planning to buy devices this Black Friday. While a large number of shoppers intend to take advantage of promotional offers on electronics, the decision-making process goes far beyond price alone. The findings show that today’s consumers are driven by a powerful trio: an attractive discounted price, proven product quality, and brand reputation. 

In the context of economic uncertainty, where buyers carefully monitor value, the survey points out that more than half of all shoppers will take advantage of Black Friday deals. For deal-seeking customers—particularly tech-savvy Gen Z and millennials—the search for the perfect smartphone is a thoughtful and strategic endeavor. 

You can read the full article here.