Telenor Serbia selects Ericsson to transform customer charging and billing experience

Ericsson (NASDAQ: ERIC) has been selected by Telenor Serbia to deploy the Ericsson Charging and Billing in One (CBiO) solution as the operator’s new real-time convergent charging and billing platform.

As a result of the deployment, Telenor Serbia can support a full range of charging and billing needs for residential, corporate, mobile and fixed subscribers.
Ericsson has already successfully finalized the migration of Telenor Serbia’s complete subscriber base to CBiO, which represents Ericsson’s first CBiO live reference in Europe.

Antonio Passarella, Head of Ericsson Serbia says: “Convergent, real-time charging solutions are essential for operators to meet the growing demands of today’s always connected consumers. This deployment showcases Ericsson’s unique capability to drive complex transformation projects within short timeframes, and clearly demonstrates our leadership in both business support systems (BSS) and systems integration.”

In addition to the migration to CBiO, the project includes the implementation of over 100 business requirements as part of Telenor Serbia’s ongoing digital business transformation project.